The mission of Flagstaff Tech Net is to deliver affordable, managed IT services to every client.

These services include:

• Strategic digital technology planning for your business reliability and growth
• Managing computer systems, networks, and security
• Data backup and recovery
• Automated protection from threats with state-of-the-art tools and procedures, and recovery of valuable organization assets

These services are usually the result of our carefully listening to your needs and undertaking a comprehensive examination of: 

• The strengths and weaknesses of your business operations
• Your long-term vision for the future of your business.

We will strategize with you the pros and cons of alternate paths for growth and profitability using established best-case options.

The strategies will be based on your budget, staffing capability and wants, and other resources and commitments. While we prefer certain cloud and open-source vendors because of the quality of their products and services, we are not beholden to any technology product or vendor and will independently recommend what we think is best for your circumstances.

Technology is advancing every day, and it is difficult to keep abreast of the sweeping changes occurring  in computer chip design, artificial intelligence (AI), cloud-based services, and rising threats of malware such as ransomware using AI

For example, artificial intelligence technology is not a fad. Your business, no matter what its size is being affected by this global phenomenon. Have doubts? The ChatGPT artificial intelligence tool has 100 million weekly users. Look to history. Do you still have an answering machine on your desk? No, probably not since that service moved to being hosted in the cloud. Do you still look up vendors and customers in paper Yellow Pages? No, the internet changed that with search engines starting in the 1990’s. Do you still use paper highway maps? You use a GPS device, don’t you? You get the picture, but it is more shocking the more you investigate our state-of-the-art technology.

Part of our mission is cybersecurity using what we call “defense in depth” which is a way of saying multiple layers of security defenses are used to adequately defend your business from cyber-attacks.

43% of cyberattacks are aimed at small businesses,
but only 14% are prepared to defend themselves”

~ Networkfork.com

These business victims did not have a cybersecurity plan in place. Do you? An average of $25,000 is lost by each business after a cyberattack. Small businesses are the most likely to receive malicious emails targeting them at a rate of one in every 323 emails. That may not sound like a lot, but when you consider the average person working in an office receives 121 emails per day, it’s a pretty high number.

Remote Monitoring and Management (RMM) is the process of monitoring and managing IT systems (such as network appliances, desktops, servers, and mobile devices) using locally installed software ‘agents’ that can be utilized by Flagstaff Tech Net. According to Intel “with nearly two-thirds (67%) of employees working either fully or partially remotely{1), having a remote management strategy is key for organizations of all sizes.

With it, we can:

• Install new or updated software remotely (including patches, updates, and configuration changes).
• Detect new devices accessing your network and then canautomatically install the RMM agent and configure the device for security.
• Observe the behavior of the device for any software behaviors that are not expected or might pose a threat.
• Issue alerts and provide reports and display status dashboards.

Small businesses are easy prey for social engineering attacks, such as phishing, quid pro quo, pretexting, and tailgating exploitation of human behavior. Due to their size, small businesses are 350% more likely to receive threats than large companies. Some popular target examples include CEOs and CFOs because of their management authority within the company, but executive assistants who have access to accounts belonging to high-level company members are also targeted frequently.

Before the advent of RMM systems monitoring and maintenance functions had to be done on-site. We can now perform these functions from our central office saving everyone time and money.

Should you ever be impacted by a security breach we will use the incident response plan we make with you to counteract the breach, and assist your insurance company in performing forensics on the incident. We will work with your staff and other experts, as needed, to recover from the situation.

You can learn more about the basics of cyber defense from the US Chamber of Commerce, in our website blog postings, or after contacting us to discuss your business IT needs and strategies.

Small businesses are 350% more likely to receive threats than large companies!